Frequently Asked Questions

Amp5 is a complete charging system that, unlike regular charging boxes, doesn’t require additional installation materials or external hardware for load balancing, internet connectivity, emergency stop, or residual current protection. The advantage of Amp5 lies in its integrated components, each optimized and tested to work seamlessly together.

A holistic system architecture means that the design and structure of the system are treated as an integrated whole, with centralized control. All components and processes are coordinated to maximize functionality, user experience, and sustainability.

OCPP (Open Charge Point Protocol) is a communication standard between charging points and centralized charging services. Amp5 supports both OCPP 1.6J and the latest 2.0.1 without relying on proxy services, ensuring the system isn’t tied to any specific software or charging operator. OCPP 2.1 also includes improved support for Plug & Charge (ISO15118-20), Vehicle-to-Grid (V2G), data security, smart charging, diagnostics, and monitoring.

Connectivity is essential for charging services and load balancing. Amp5 ensures reliability with redundant connections via LAN and 4G, along with dual LAN cables for each charging point. SIM cards for 4G and internet connectivity are provided by the property owner or charge point operator.

Amp5 features built-in software that continuously monitors and performs self-checks to detect operational issues. If needed, it can remotely reset components like the residual current device (RCD), reducing the need for physical service visits. All error codes are documented and can be viewed locally or sent to a chosen cloud service via OCPP. Additionally, Amp5 supports firmware over-the-air updates (FOTA), enabling remote updates for software and drivers without interrupting active charging sessions.

Yes, Amp5 provides both local and internet-based dynamic load balancing (DLM) to optimize power consumption and prevent overloading the building’s main fuse, minimizing the risk of interruptions and damage.

Amp5 is sold through selected resellers, you can find them here. We are continuously adding more resellers, and you are warmly welcome to contact us to find – or become – a reseller.

The system can be installed indoors or outdoors, wall-mounted or ground-mounted. Minimal digging is required for ground mounting, thanks to compatibility with ground screws or stakes.

Our goal is to halve the installation time compared to traditional charging stations.

Amp5 features an intuitive interface for local and centralized configuration. It supports automatic socket addressing and straightforward load balancing on-site without requiring involvement from the charging service provider.

Amp5 includes its own hotspot for configuration in areas with poor mobile coverage and can be commissioned via its internal interface. Automatic self-configuration helps eliminate installation errors.

All modules are easily replaceable with plug-and-play functionality, enabling quick service and minimal downtime.

Firmware updates are performed via FOTA (Firmware Over-the-Air), eliminating the need for on-site updates. FOTA is conducted without interrupting active charging sessions.

Amp5 supports the following interactions:

• QR code (for mobile apps)
• RFID tags
• Electronic mobile tags (NFC)
• External payment terminals
• Plug & Charge (for vehicles supporting ISO15118).

Payments can be made via card, Apple Pay, Swish, or other methods provided by the charging operator.

Yes, energy usage can be viewed through the mobile app or on the charging point display.

Yes. Amp5 is designed to support ISO 15118 and is fully prepared for future developments within the standard.

Yes. Amp5 will support Autocharge based on ISO 15118‑2 (MAC‑based identification) from Q1 2026. Charging starts automatically without RFID cards or apps.

No. Amp5 does not support ISO 15118‑2 Plug & Charge for AC charging. This is a deliberate design choice, as the standard lacks consistent interoperability and long‑term scalability. 

ISO 15118‑20 support is on the Amp5 roadmap, delivered via Hubject, with expected shipment starting in Q4 2026. This enables certificate‑based Plug & Charge and future V2G functionality. 

Yes. Amp5 hardware is already prepared for ISO 15118‑2 and ISO 15118‑20. Future functionality will be enabled through software updates, with no hardware replacement required. 

Yes. Amp5 is designed and built to meet strict electrical safety standards for professional charging installations. The system includes integrated Type B residual current protection, centralized surge protection, emergency stop functionality, and continuous system monitoring. In the event of a fault, charging sessions are safely interrupted to protect both users and vehicles.

Yes. Sustainability is built into Amp5 at both system and lifecycle level. With an expected lifespan of 20 years, modular design for easy expansion, and software-based upgrades, Amp5 minimizes total cost of ownership and environmental impact over time. Components can be replaced or upgraded without replacing the entire system.

Amp5 features centralized system intelligence with continuous self-diagnostics. Many issues can be resolved remotely through automatic recovery or software updates without on-site intervention. This self-healing architecture reduces downtime, service visits, and operational costs.

Amp5 is developed in Sweden and manufactured using high-quality industrial components designed for demanding environments such as parking garages, commercial properties, and public installations.

Amp5 is rated IP54 for protection against dust and water ingress and IK10 for high impact resistance. This makes the system suitable for both indoor and semi-exposed installations in professional environments.

Yes. Amp5 is designed for reliable operation in harsh climates. The system operates in ambient temperatures from -30°C to +45°C and is engineered to handle continuous operation in demanding environments.

Amp5 is designed for professional installations such as parking garages, residential and commercial properties, workplaces, and public charging locations. The modular architecture allows for wall-mounted or ground-mounted installations and adapts to a wide range of site conditions.

V2G enables energy transfer from the vehicle back to the grid, helping to balance grid demand.

Yes, Amp5 is fully modular and can be easily scaled to add more charging points.

Smart charging optimizes energy use, such as adapting to electricity prices or available capacity. Amp5 supports both local dynamic load balancing and internet-based load balancing. Optimization for electricity prices depends on choosing a charging service that supports this.